O
Business Center Manager/Community Manager
Office Evolution Jacksonville
Full-time
On-site
Jacksonville, FL, United States
Office Evolution- Jacksonville
Business Center Manager / Community Manager (BCM)
Location: 5011 Gate Parkway, Bldg 100, Suite 100, Jacksonville, FL 32256
Website:
Position Summary:
Office Evolution is seeking a Business Center Manager / Community Manager (BCM) who is a customer service and hospitality professional at heart. The BCM serves as the face and voice of our location-delivering a best-in-class experience to our members and guests. This role is responsible for consultative sales, location operations, member community management, and administration.
About Office Evolution:
The nation's leading coworking franchise, specializing in private offices, coworking, meeting rooms, and virtual office solutions
85+ locations nationwide, including three in the Jacksonville area
A fast-paced, high-energy office with successful entrepreneurs and business professionals
A fun, efficient, creative, and relationship-driven OHANA culture
Core Responsibilities:
1. Inside Sales & Marketing
Greet prospective clients, members, and visitors with professionalism and warmth
Conduct location tours and close consultative sales
Identify client needs and match them with the appropriate products/services
Present solutions confidently and effectively
Manage sales pipeline using HubSpot
Maintain up-to-date marketing materials
Support digital marketing initiatives
Proactively seek referrals and networking opportunities
Track and report on sales performance, goals, and KPIs
Promote new and existing services to grow revenue
Participate in weekly calls and team meetings
2. Member Relations & Community Building
Build and maintain strong relationships with members, prospects, vendors, and partners
Facilitate member introductions to promote collaboration
Plan and execute community networking events
Proactively identify opportunities to enhance member satisfaction
Assist members with onboarding, billing, and basic IT troubleshooting
3. Location Management & Administration
Oversee daily operations of the center
Ensure the space is always "show ready," including front desk, offices, meeting rooms, coworking areas, and the kitchen
Answer phones and manage meeting room reservations
Reset meeting rooms after use
Handle monthly invoicing review and light collections
Prepare offices for new move-ins/move-outs
Manage incoming/outgoing mail and packages
Order and maintain office supplies
Perform general administrative and front desk duties
Take on additional responsibilities as needed
Key Skills & Competencies:
- Strong relationship-building and interpersonal skills
- Positive and calm under pressure; able to bring out the best in others
- Customer service and hospitality mindset
- Consultative sales skills
- Quick learner with adaptability to change
- Excellent verbal and written communication
- Self-motivated and able to work independently
- Team-oriented with a strong work ethic
- Detail-oriented multitasker
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Comfortable using social media platforms
Key Relationships:
Prospective Clients
Visitors & Guests
Members
Franchise Owners & BCMs
OE Corporate Support Team
Jacksonville Office Evolution Team
Education & Experience:
Minimum 2 years of experience in customer service, office leasing, or executive/sales support roles
College degree in business or a related field preferred
Background in sales, marketing, or hospitality is highly desirable
Compensation & Benefits:
Salary: $48,000-$55,000 annually (based on experience)
Schedule: Full-time Monday-Friday 8:00 AM - 5:00 PM Occasional evenings and weekends
Incentives: Quarterly bonuses (10-15% of base salary potential)
Benefits: Health care, paid time off(PTO) and holidays
Background check and reference screening required for all candidates
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
Health insurance
Paid time off
Work Location: In person
Business Center Manager / Community Manager (BCM)
Location: 5011 Gate Parkway, Bldg 100, Suite 100, Jacksonville, FL 32256
Website:
Position Summary:
Office Evolution is seeking a Business Center Manager / Community Manager (BCM) who is a customer service and hospitality professional at heart. The BCM serves as the face and voice of our location-delivering a best-in-class experience to our members and guests. This role is responsible for consultative sales, location operations, member community management, and administration.
About Office Evolution:
The nation's leading coworking franchise, specializing in private offices, coworking, meeting rooms, and virtual office solutions
85+ locations nationwide, including three in the Jacksonville area
A fast-paced, high-energy office with successful entrepreneurs and business professionals
A fun, efficient, creative, and relationship-driven OHANA culture
Core Responsibilities:
1. Inside Sales & Marketing
Greet prospective clients, members, and visitors with professionalism and warmth
Conduct location tours and close consultative sales
Identify client needs and match them with the appropriate products/services
Present solutions confidently and effectively
Manage sales pipeline using HubSpot
Maintain up-to-date marketing materials
Support digital marketing initiatives
Proactively seek referrals and networking opportunities
Track and report on sales performance, goals, and KPIs
Promote new and existing services to grow revenue
Participate in weekly calls and team meetings
2. Member Relations & Community Building
Build and maintain strong relationships with members, prospects, vendors, and partners
Facilitate member introductions to promote collaboration
Plan and execute community networking events
Proactively identify opportunities to enhance member satisfaction
Assist members with onboarding, billing, and basic IT troubleshooting
3. Location Management & Administration
Oversee daily operations of the center
Ensure the space is always "show ready," including front desk, offices, meeting rooms, coworking areas, and the kitchen
Answer phones and manage meeting room reservations
Reset meeting rooms after use
Handle monthly invoicing review and light collections
Prepare offices for new move-ins/move-outs
Manage incoming/outgoing mail and packages
Order and maintain office supplies
Perform general administrative and front desk duties
Take on additional responsibilities as needed
Key Skills & Competencies:
- Strong relationship-building and interpersonal skills
- Positive and calm under pressure; able to bring out the best in others
- Customer service and hospitality mindset
- Consultative sales skills
- Quick learner with adaptability to change
- Excellent verbal and written communication
- Self-motivated and able to work independently
- Team-oriented with a strong work ethic
- Detail-oriented multitasker
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Comfortable using social media platforms
Key Relationships:
Prospective Clients
Visitors & Guests
Members
Franchise Owners & BCMs
OE Corporate Support Team
Jacksonville Office Evolution Team
Education & Experience:
Minimum 2 years of experience in customer service, office leasing, or executive/sales support roles
College degree in business or a related field preferred
Background in sales, marketing, or hospitality is highly desirable
Compensation & Benefits:
Salary: $48,000-$55,000 annually (based on experience)
Schedule: Full-time Monday-Friday 8:00 AM - 5:00 PM Occasional evenings and weekends
Incentives: Quarterly bonuses (10-15% of base salary potential)
Benefits: Health care, paid time off(PTO) and holidays
Background check and reference screening required for all candidates
Job Type: Full-time
Pay: $48,000.00 - $55,000.00 per year
Benefits:
Health insurance
Paid time off
Work Location: In person