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Case Manager
McCune Wright Arevalo, LLP
Full-time
On-site
Ontario, CA, United States
About Us:
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC is a premier plaintiff law firm with a strong reputation for representing consumers and businesses in major and complex litigation. We specialize in class actions, mass torts, personal injury, appeals, mediations, arbitrations, and a variety of other legal areas. Our firm operates across California and serves clients nationwide, advocating for justice with expertise, integrity, and passion.
What We Are Looking For:
The Case Manager is a vital part of our intake and case management team, ensuring a seamless transition of prospective clients into active cases. This role involves managing the intake pipeline, overseeing case preparation, and coordinating communication between clients, attorneys, and external entities. The Case Manager will ensure intake goals are met while maintaining professionalism and compliance with legal standards.
Roles and Responsibilities
Client Intake & Case Preparation
Lead and oversee the client intake workflow to ensure timely and accurate case initiation.
Review intake files to verify that all required documentation is complete and accurate.
Coordinate with medical providers, insurance companies, and other entities to collect necessary case-related records.
Client Communication
Act as the primary point of contact for clients during the transition from intake to case initiation.
Provide clients with updates and ensure they understand the next steps in their legal process.
Administrative & Compliance Support
Track inquiries and follow up with potential clients who have not yet completed the intake process.
Schedule initial consultations between attorneys and potential clients.
Ensure compliance with confidentiality and ethical standards throughout the intake process.
Team Collaboration & Leadership
Work closely with attorneys, paralegals, and legal assistants to address case-specific intake needs.
Monitor case deadlines and ensure all intake-related tasks are completed in a timely manner.
Assist in training and mentoring junior intake staff, ensuring adherence to firm standards.
System & Data Management
Maintain and update case records in the intake management system.
Track intake metrics and provide feedback to improve processes and efficiency.
Knowledge and Skills
Familiarity with litigation processes, legal terminology, and court filing procedures, particularly in , mass tort, or plaintiff-side cases.
Strong interpersonal skills with the ability to build trust and rapport with clients, demonstrating empathy and professionalism.
Proficiency in case management systems (e.g., Litify) and CRM tools.
Exceptional organizational and multitasking abilities, with strong time management skills in a fast-paced environment.
Technical proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to adapt to new legal technologies.
Strong written and verbal communication skills, active listening, and problem-solving abilities.
Ability to work collaboratively with attorneys, paralegals, and administrative staff to ensure a smooth intake-to-litigation transition.
Bilingual proficiency (e.g., Spanish) is preferred but not required.
Qualifications and Education Requirements
Education: Associate or Bachelor's degree preferred in Legal Studies, Paralegal Studies, or a related field. Paralegal certification from an ABA-approved program is highly desirable but not mandatory. Equivalent work experience may substitute for formal education.
Experience: support, preferably within a plaintiff-side law firm.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Occasional mobility required to access office supplies and files.
Ability to lift and carry materials weighing up to 15 pounds.
Rare instances of stair climbing, stooping, kneeling, or crouching.
Benefits
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC is committed to inclusion and diversity. We are focused on career development, along with, providing our employees a healthy work-life balance. The company offers a competitive market-based compensation package based on experience, a bonus program, medical, dental, and vision insurance, paid time off, paid holidays, and 401(k).
Pay Range for This Position
$26.00 to $43.00 per hour, DOE
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, ensuring a workplace free from bias based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, and training.
Join us and be part of a team dedicated to justice and advocacy! Apply today.
Job Type: Full-time
Pay: $24.00 - $43.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Associate (Preferred)
Experience:
Customer service: 3 years (Required)
Law office: 3 years (Required)
Ability to Relocate:
Ontario, CA 91761: Relocate before starting work (Required)
Work Location: In person
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC is a premier plaintiff law firm with a strong reputation for representing consumers and businesses in major and complex litigation. We specialize in class actions, mass torts, personal injury, appeals, mediations, arbitrations, and a variety of other legal areas. Our firm operates across California and serves clients nationwide, advocating for justice with expertise, integrity, and passion.
What We Are Looking For:
The Case Manager is a vital part of our intake and case management team, ensuring a seamless transition of prospective clients into active cases. This role involves managing the intake pipeline, overseeing case preparation, and coordinating communication between clients, attorneys, and external entities. The Case Manager will ensure intake goals are met while maintaining professionalism and compliance with legal standards.
Roles and Responsibilities
Client Intake & Case Preparation
Lead and oversee the client intake workflow to ensure timely and accurate case initiation.
Review intake files to verify that all required documentation is complete and accurate.
Coordinate with medical providers, insurance companies, and other entities to collect necessary case-related records.
Client Communication
Act as the primary point of contact for clients during the transition from intake to case initiation.
Provide clients with updates and ensure they understand the next steps in their legal process.
Administrative & Compliance Support
Track inquiries and follow up with potential clients who have not yet completed the intake process.
Schedule initial consultations between attorneys and potential clients.
Ensure compliance with confidentiality and ethical standards throughout the intake process.
Team Collaboration & Leadership
Work closely with attorneys, paralegals, and legal assistants to address case-specific intake needs.
Monitor case deadlines and ensure all intake-related tasks are completed in a timely manner.
Assist in training and mentoring junior intake staff, ensuring adherence to firm standards.
System & Data Management
Maintain and update case records in the intake management system.
Track intake metrics and provide feedback to improve processes and efficiency.
Knowledge and Skills
Familiarity with litigation processes, legal terminology, and court filing procedures, particularly in , mass tort, or plaintiff-side cases.
Strong interpersonal skills with the ability to build trust and rapport with clients, demonstrating empathy and professionalism.
Proficiency in case management systems (e.g., Litify) and CRM tools.
Exceptional organizational and multitasking abilities, with strong time management skills in a fast-paced environment.
Technical proficiency in Microsoft Office Suite (Word, Excel, Outlook) and the ability to adapt to new legal technologies.
Strong written and verbal communication skills, active listening, and problem-solving abilities.
Ability to work collaboratively with attorneys, paralegals, and administrative staff to ensure a smooth intake-to-litigation transition.
Bilingual proficiency (e.g., Spanish) is preferred but not required.
Qualifications and Education Requirements
Education: Associate or Bachelor's degree preferred in Legal Studies, Paralegal Studies, or a related field. Paralegal certification from an ABA-approved program is highly desirable but not mandatory. Equivalent work experience may substitute for formal education.
Experience: support, preferably within a plaintiff-side law firm.
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer.
Occasional mobility required to access office supplies and files.
Ability to lift and carry materials weighing up to 15 pounds.
Rare instances of stair climbing, stooping, kneeling, or crouching.
Benefits
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC is committed to inclusion and diversity. We are focused on career development, along with, providing our employees a healthy work-life balance. The company offers a competitive market-based compensation package based on experience, a bonus program, medical, dental, and vision insurance, paid time off, paid holidays, and 401(k).
Pay Range for This Position
$26.00 to $43.00 per hour, DOE
McCune Law Group, McCune Wright Arevalo Vercoski Kusel Weck Brandt, APC provides equal employment opportunities to all employees and applicants. We prohibit discrimination and harassment of any kind, ensuring a workplace free from bias based on race, color, religion, age, sex, national origin, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
This policy applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, compensation, and training.
Join us and be part of a team dedicated to justice and advocacy! Apply today.
Job Type: Full-time
Pay: $24.00 - $43.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Education:
Associate (Preferred)
Experience:
Customer service: 3 years (Required)
Law office: 3 years (Required)
Ability to Relocate:
Ontario, CA 91761: Relocate before starting work (Required)
Work Location: In person