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Customs Specialist

AXXESS INTERNATIONAL INC
Full-time
On-site
Newport, VT, United States
Axxess is a family-run customs broker and international freight forwarder, serving importers and exporters since 1998.

Our team members make the difference through the personalized service they offer our customers. They are competent, respectful, caring and enjoy taking on new challenges!

At Axxess, we are committed to supporting our experts in their careers. We provide you with all the tools you need to grow and share your experience with the team!

Are you interested? We're looking for our next Customs Specialist to join our Customs department in Champlain, Port-Huron, Derby-Line.

You'll enjoy a number of benefits, including:

The possibility of teleworking 2 days a week
Group insurance
RRSP with employer contribution
Employee Assistance Program
7 personal days in addition to annual vacation
Training paid for by Axxess
A healthy and collaborative work environment (Teambuilding, etc.)

Your main tasks will be to :

Process files awaiting review for quality control
Create and maintain customer databases to ensure customs release
Confirm released files within prescribed deadlines
Respond to customer requests
Keep customer profiles up to date
Resolve problems in collaboration with various departments.
Communicate with customers to advise of missing information
Participate in the integration of new customers

What we're looking for:

You have significant experience in customs and with an international freight forwarder.
You have a broker's License
You are customer oriented and professional: answer the customer's and teams' needs and expectations
You are a team player, good communicator and have a good judgment
You are autonomous, proactive and pay attention to detail
You like teamwork and are motivated to take on new challenges!

You don't have all the required skills? Apply anyway! We recognize that experience comes in many forms, and we encourage everyone to apply. Thank you for your time and we look forward to hearing from you!

To apply, please send us your CV via our website or Indeed. We will contact shortlisted candidates within a maximum of two weeks.

The use of the masculine gender in this job advert is for the sole purpose of lightening the text.

Axxess International values the diversity of the people it hires and serves. For the company, diversity means fostering a work environment where individual differences are recognized, appreciated, respected and valued, so as to develop full potential and capitalize on each person's talents and strengths.