S
Front Desk Agent
Sky Ranch Lodge
Full-time
On-site
Sedona, AZ, United States
Job Description:
FRONT DESK/CUSTOMER SERVICE AGENT
Position Summary:
Responsible for guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating an exceptional guest experience.
Responsibilities:
Process payments and respond to guest inquiries
Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
Consistently complete detail-oriented work in a timely manner
Requirements:
High school diploma or equivalent required
Exceptional guest relations/customer service skills.
Excellent verbal and written communication skills
Ability to stand for extended periods of time
Must be a team player with a positive attitude
Consistently attentive, courteous and efficient in dealings with guests, managers and employees
Must have a valid Driver's License
Property/Location:
Sky Ranch Lodge, 1105 Airport Road, Sedona, Az 86336
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
hospitality: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person
FRONT DESK/CUSTOMER SERVICE AGENT
Position Summary:
Responsible for guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating an exceptional guest experience.
Responsibilities:
Process payments and respond to guest inquiries
Handle check-ins, check-outs and reservations in a friendly, efficient and courteous manner
Consistently complete detail-oriented work in a timely manner
Requirements:
High school diploma or equivalent required
Exceptional guest relations/customer service skills.
Excellent verbal and written communication skills
Ability to stand for extended periods of time
Must be a team player with a positive attitude
Consistently attentive, courteous and efficient in dealings with guests, managers and employees
Must have a valid Driver's License
Property/Location:
Sky Ranch Lodge, 1105 Airport Road, Sedona, Az 86336
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Evening shift
Monday to Friday
Night shift
Weekends as needed
Education:
High school or equivalent (Preferred)
Experience:
hospitality: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Spanish (Preferred)
Work Location: In person