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Sales and Marketing Manager

Reach Climbing and Fitness
Full-time
On-site
Bridgeport, PA, United States
Job Title: Sales and Marketing Manager
Location: Reach Climbing and Fitness
Job Type: Full-Time

About Us:

Reach Climbing and Fitness is a premier indoor climbing and fitness facility dedicated to building a vibrant and inclusive climbing community. We provide top-tier climbing experiences, fitness programs, and events that inspire people of all skill levels to push their limits and connect with others.

Position Overview:

We are seeking a dynamic and outgoing Sales and Marketing Manager to lead our efforts in growing membership, increasing community engagement, and enhancing the overall customer experience. This person will be responsible for all aspects of sales and marketing-from developing strategic outreach campaigns to training staff on effective sales techniques. A strong focus will also be placed on group sales and birthday party bookings.

Key Responsibilities:

Sales-

Drive membership, program, and retail sales through strategic outreach, promotions, and lead follow-up.
Develop and grow sales for group events, birthday parties, corporate outings , and other private bookings.
Collaborate with the operations team to streamline booking processes and enhance customer experience.
Provide hands-on coaching and training to front desk and fitness staff to improve conversion rates.
Track key sales metrics and adjust strategies to meet or exceed monthly goals.

Marketing-

Develop and execute marketing plans, including digital campaigns, social media content, newsletters, and print materials.
Promote all offerings-especially group events and parties-across marketing channels to maximize exposure.
Coordinate with graphic designers, photographers, and other creatives to produce engaging content.
Maintain Reach's online presence and ensure branding consistency across all platforms.

Community Outreach-

Build relationships with local schools, businesses, and organizations to expand Reach's visibility and partnerships.
Represent Reach at community events, expos, and outreach opportunities.
Support and help plan in-house events, promotions, and member appreciation activities.

Qualifications:

Minimum 2 years of experience in sales or marketing (preferably both).
Proven success in meeting or exceeding sales goals, especially in service-based industries.
Experience in group sales, event planning, or hospitality is a strong plus.
Excellent communication skills with a highly outgoing and energetic personality.
Experience training or managing staff in a sales setting is preferred.
Familiarity with the climbing and fitness industry is a bonus.
Proficiency in tools such as email marketing platforms, CRM systems, and social media.

What We Offer:

A collaborative and fun work environment
Free gym membership and discounts on gear
Opportunities for professional development and growth
Flexible scheduling options
Salary up to $55,000/year based on experience with benefits

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:
Dental insurance
Employee discount
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Weekends as needed

Ability to Commute:
Bridgeport, PA 19405 (Required)

Work Location: In person