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Tenant Services Coordinator - Commercial Real Estate
FSB Healthcare Realty
Full-time
On-site
Englewood, CO, United States
Job Summary
We are seeking a dedicated and organized Tenant Services Coordinator (TSC) , to join our dynamic property management team. This role is pivotal in fostering strong tenant relationships and ensuring a high standard of service across our properties.
Key Responsibilities:
Serve as the primary point of contact for tenants, addressing inquiries, concerns, and service requests promptly and professionally.
Coordinate with property management, maintenance, and vendor teams to resolve tenant issues efficiently and upkeep of the property.
Maintain accurate records of tenant interactions, service requests, and resolutions.
Assist in organizing tenant events, communications, and satisfaction surveys.
Provide administrative support related to real estate operations.
Contribute to a positive tenant experience and help drive retention and satisfaction.
Prepare service contracts and track tenant and vendor certificates of insurance.
Qualifications:
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Experience in property management and customer service preferred.
Ability to handle conflict with professionalism and empathy.
Proficiency in Microsoft Office, Yardi, Angus and property management software is a plus.
Requirements:
Proven experience in property management is preferred.
Strong customer service skills with a focus on building positive relationships.
Ability to work independently as well as collaborate within a team environment.
Strong organizational skills with attention to detail.
Join our team as a Tenant Service Coordinator where you can make a significant impact on tenant experiences. Opportunity awaits to advance your property management career.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
Greenwood Village, CO 80111 (Required)
Ability to Relocate:
Greenwood Village, CO 80111: Relocate before starting work (Preferred)
Work Location: In person
We are seeking a dedicated and organized Tenant Services Coordinator (TSC) , to join our dynamic property management team. This role is pivotal in fostering strong tenant relationships and ensuring a high standard of service across our properties.
Key Responsibilities:
Serve as the primary point of contact for tenants, addressing inquiries, concerns, and service requests promptly and professionally.
Coordinate with property management, maintenance, and vendor teams to resolve tenant issues efficiently and upkeep of the property.
Maintain accurate records of tenant interactions, service requests, and resolutions.
Assist in organizing tenant events, communications, and satisfaction surveys.
Provide administrative support related to real estate operations.
Contribute to a positive tenant experience and help drive retention and satisfaction.
Prepare service contracts and track tenant and vendor certificates of insurance.
Qualifications:
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Experience in property management and customer service preferred.
Ability to handle conflict with professionalism and empathy.
Proficiency in Microsoft Office, Yardi, Angus and property management software is a plus.
Requirements:
Proven experience in property management is preferred.
Strong customer service skills with a focus on building positive relationships.
Ability to work independently as well as collaborate within a team environment.
Strong organizational skills with attention to detail.
Join our team as a Tenant Service Coordinator where you can make a significant impact on tenant experiences. Opportunity awaits to advance your property management career.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Professional development assistance
Tuition reimbursement
Vision insurance
Schedule:
Monday to Friday
Ability to Commute:
Greenwood Village, CO 80111 (Required)
Ability to Relocate:
Greenwood Village, CO 80111: Relocate before starting work (Preferred)
Work Location: In person