A
Commercial Lines Filings Coordinator - Ohio
AIPSO
Full-time
On-site
Mayfield Heights, OH, United States
AIPSO is a management organization and service provider for various insurance industry groups responsible for administering the residual market. We are a national organization that serves local customer needs. Centralization and standardization are key to many AIPSO services because of the inherent economies of scale and other efficiencies. However, our organization is based on customer focus and recognizes the need for flexibility in serving customer groups with diverse interests.
Essential Duties and Responsibilities:
Handle filings and policy transactions by processing through systems and/or correspondence via on-line system.
Examine and process filings requests generating from applications, renewals, endorsements, and cancellations. Accept or reject based on eligibility, accuracy, and completeness.
Interpret Plan Rules and manuals.
Perform all Certification and Complaint activities.
Search for and investigates information contained in files, inserts, additional data on file records, completes reports, keeps files and supplies information from file data or removes upon request.
Contact producers regarding incomplete applications or other Filings related inquiries.
Respond to telephone inquiries, correspondence and complaints from agents, insureds, authority agencies, and companies.
Read incoming material and sorts according to file system.
Education and Experience:
High school diploma or general education degree (GED) required. Two-year degree from a technical school helpful. Additional appropriate experience may be considered in lieu of a degree. 2 or more years of related experience and/or training. Must have knowledge of office support software.
Skills & Knowledge:
Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel) to manage work. Advance skills using MS Excel.
Effective problem-solving skills, including ability to analyze issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
Demonstrates excellent organizational skills.
Ability to work independently and interact professionally and effectively in a team environment.
Demonstrate excellent customer service skills by being able to follow directions and interpret customer needs.
Knowledge of the insurance industry, particularly automobile insurance, preferred.
Salary Range: $37,000 -59,000 Annual. :Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
AIPSO is an equal opportunity employer. To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.
Essential Duties and Responsibilities:
Handle filings and policy transactions by processing through systems and/or correspondence via on-line system.
Examine and process filings requests generating from applications, renewals, endorsements, and cancellations. Accept or reject based on eligibility, accuracy, and completeness.
Interpret Plan Rules and manuals.
Perform all Certification and Complaint activities.
Search for and investigates information contained in files, inserts, additional data on file records, completes reports, keeps files and supplies information from file data or removes upon request.
Contact producers regarding incomplete applications or other Filings related inquiries.
Respond to telephone inquiries, correspondence and complaints from agents, insureds, authority agencies, and companies.
Read incoming material and sorts according to file system.
Education and Experience:
High school diploma or general education degree (GED) required. Two-year degree from a technical school helpful. Additional appropriate experience may be considered in lieu of a degree. 2 or more years of related experience and/or training. Must have knowledge of office support software.
Skills & Knowledge:
Proficient in the use of Microsoft Office productivity tools (e.g. Outlook, Word, Excel) to manage work. Advance skills using MS Excel.
Effective problem-solving skills, including ability to analyze issues, find the root cause of the problem, and consider a wide range of alternatives before acting.
Demonstrate strong verbal and written communication skills, including ability to effectively present information and respond to questions from groups or individuals.
Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
Demonstrates excellent organizational skills.
Ability to work independently and interact professionally and effectively in a team environment.
Demonstrate excellent customer service skills by being able to follow directions and interpret customer needs.
Knowledge of the insurance industry, particularly automobile insurance, preferred.
Salary Range: $37,000 -59,000 Annual. :Actual salary for this position will be determined by a number of factors, including the scope, complexity, and location of the role as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; internal equity and other conditions of employment.
AIPSO is an equal opportunity employer. To this end, all employment related decisions are made on a non-discriminatory basis and in full compliance with federal, state, and local laws prohibiting discrimination in employment.