H
Relationship Banker
Hancock County Savings Bank
Full-time
On-site
Chester, WV, United States
This position is responsible for processing various customer transactions; such as but not limited to deposits, withdrawals, and loan payments. Provide timely service and efficiently complete customer's transactions while maintaining accurate records and proper cash handling. A Relationship Banker is also responsible for greeting all customers and providing exceptional customer service at all times. This position will also encompass a wide variety of tasks including opening new savings and checking accounts, CD's and IRA's.
ESSENTIAL FUNCTIONS
Process customer transactions such as checking or savings deposits, check cashing and checking or savings withdrawals.
Process customer loan payments.
Selling money orders and official bank checks.
Redeeming U.S. savings bonds.
Process cash advances on credit cards.
Ensure that all customers present the correct identification and that all signatures match the ID.
Balance the ATM and replenish the cash and supplies in the ATM under dual control.
Balance the Vault under dual control.
Identify banking services to the needs of customers and answer customer inquiries. Refer customer questions and/or requests to the appropriate department. Accurately complete the required forms for the various banking services offered.
Balance cash drawer daily and adhere to required cash drawer limits.
Balance coin machine daily and empty full bags from coin machine
Provide quality customer service at all times.
Attend appropriate training sessions as required and complete regulatory compliance training in a timely manner.
Work effectively as part of a team to gather information and solve problems.
Prepare records for storage. Ensure proper record retention and destruction guidelines are followed.
Meet the BSA/AML and OFAC requirements as outlined in the following:
Bank Secrecy Act (BSA) Policy/Procedures
Customer Identification Program (CIP)
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person
ESSENTIAL FUNCTIONS
Process customer transactions such as checking or savings deposits, check cashing and checking or savings withdrawals.
Process customer loan payments.
Selling money orders and official bank checks.
Redeeming U.S. savings bonds.
Process cash advances on credit cards.
Ensure that all customers present the correct identification and that all signatures match the ID.
Balance the ATM and replenish the cash and supplies in the ATM under dual control.
Balance the Vault under dual control.
Identify banking services to the needs of customers and answer customer inquiries. Refer customer questions and/or requests to the appropriate department. Accurately complete the required forms for the various banking services offered.
Balance cash drawer daily and adhere to required cash drawer limits.
Balance coin machine daily and empty full bags from coin machine
Provide quality customer service at all times.
Attend appropriate training sessions as required and complete regulatory compliance training in a timely manner.
Work effectively as part of a team to gather information and solve problems.
Prepare records for storage. Ensure proper record retention and destruction guidelines are followed.
Meet the BSA/AML and OFAC requirements as outlined in the following:
Bank Secrecy Act (BSA) Policy/Procedures
Customer Identification Program (CIP)
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
401(k)
401(k) matching
Employee discount
Paid time off
Schedule:
Monday to Friday
Weekends as needed
Work Location: In person