W
Stand Manager
Who Brew LLC
Full-time
On-site
Naperville, IL, United States
7 Brew Coffee
SUMMARY
The Manager assumes full responsibility for his or her location's growth, profitable
operation, and the preservation of 7 Brew's culture, mission statement, and values.
The Manager is the leader of his or her crew and maintains genuine connections with
them and the unique nuances of business at their stand(s).
In addition to scheduled shifts, the Manager is expected to coach, train, perform
admin duties, and oversee operations. The Manager reports to his or her District
Manager.
RESPONSIBILITIES AND DUTIES:
Be proficient in all Brewista and Shift Lead duties and skill sets
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
Provide regular feedback to each team member on strengths and areas of growth
Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
Monitor and maintain necessary inventory, small wares, and equipment
Ensure appropriate cash handling, deposits, and change for the stand
Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
Take ownership of solutions
Ensure crew is knowledgeable and meeting all health requirements
Develop new leaders
Implement and communicate directives from upper management
Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development
WORK SCHEDULE REQUIREMENTS:
Work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
Regularly work weekends and be available to work holidays, if necessary
Be available by phone or in person to promptly address any needs
SKILLS AND QUALIFICATIONS
Create and maintain genuine, uplifting interactions
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
Be able to work outside for prolonged periods, in all weather conditions
Be able to lift up to 50lbs
Be able to stand comfortably for hours at a time
Be able to climb a ladder and use a stepladder
Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
Safely walk in between and around cars in the drive thru line
Safely use a utility knife
Operate any position in the stand during peak hours
Maintain awareness of the shift's operations while working a position
Be able to address operational, procedural, or cultural issues with team members
Adapt to problems and implement solutions during stressful situations
Effectively manage multiple projects and deadlines
Effectively lead and direct multiple personality types under pressure
Has proven leadership abilities in a fast-paced environment with 40+ team members
Beginner-level proficiency in Microsoft Office Suit
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
10 hour shift
Day shift
Evening shift
Morning shift
Night shift
Shift availability:
Day Shift (Required)
Night Shift (Required)
Ability to Commute:
Naperville, IL 60563 (Required)
Ability to Relocate:
Naperville, IL 60563: Relocate before starting work (Preferred)
Work Location: In person
SUMMARY
The Manager assumes full responsibility for his or her location's growth, profitable
operation, and the preservation of 7 Brew's culture, mission statement, and values.
The Manager is the leader of his or her crew and maintains genuine connections with
them and the unique nuances of business at their stand(s).
In addition to scheduled shifts, the Manager is expected to coach, train, perform
admin duties, and oversee operations. The Manager reports to his or her District
Manager.
RESPONSIBILITIES AND DUTIES:
Be proficient in all Brewista and Shift Lead duties and skill sets
Maintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragement
Provide regular feedback to each team member on strengths and areas of growth
Work with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short lines
Monitor and maintain necessary inventory, small wares, and equipment
Ensure appropriate cash handling, deposits, and change for the stand
Facilitate team bonding and development through regular meetings and events for the Shift Leads and Brewistas
Take ownership of solutions
Ensure crew is knowledgeable and meeting all health requirements
Develop new leaders
Implement and communicate directives from upper management
Delegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate development
WORK SCHEDULE REQUIREMENTS:
Work a flexible schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.)
Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties
Regularly work weekends and be available to work holidays, if necessary
Be available by phone or in person to promptly address any needs
SKILLS AND QUALIFICATIONS
Create and maintain genuine, uplifting interactions
Work carefully and quickly with hot water and coffee, glass bottles, and dairy products
Be able to work outside for prolonged periods, in all weather conditions
Be able to lift up to 50lbs
Be able to stand comfortably for hours at a time
Be able to climb a ladder and use a stepladder
Be able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
Safely walk in between and around cars in the drive thru line
Safely use a utility knife
Operate any position in the stand during peak hours
Maintain awareness of the shift's operations while working a position
Be able to address operational, procedural, or cultural issues with team members
Adapt to problems and implement solutions during stressful situations
Effectively manage multiple projects and deadlines
Effectively lead and direct multiple personality types under pressure
Has proven leadership abilities in a fast-paced environment with 40+ team members
Beginner-level proficiency in Microsoft Office Suit
Job Type: Full-time
Pay: Up to $55,000.00 per year
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Shift:
10 hour shift
Day shift
Evening shift
Morning shift
Night shift
Shift availability:
Day Shift (Required)
Night Shift (Required)
Ability to Commute:
Naperville, IL 60563 (Required)
Ability to Relocate:
Naperville, IL 60563: Relocate before starting work (Preferred)
Work Location: In person